Junior Branch Manager

Bit Express Nusantara · 📍 Canggu · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 13.000.000 – Rp 19.000.000 per month
Bit Express Nusantara is seeking a dynamic and results-oriented Junior Branch Manager to join our team in Canggu. This role offers a competitive salary package and the opportunity to grow within a leading company in the digital payment industry. If you are passionate about customer service and have a keen interest in the fintech sector, this could be the perfect opportunity for you.

📋 Tanggung Jawab Pekerjaan

Manage and supervise branch operations to ensure smooth and efficient service delivery.,Develop and implement customer service strategies to enhance customer satisfaction and loyalty.,Monitor and analyze branch performance metrics to identify areas for improvement.,Train and mentor staff to ensure high standards of service and product knowledge.,Manage inventory and ensure timely replenishment to meet customer demand.,Coordinate with the head office to ensure compliance with company policies and procedures.,Handle customer complaints and resolve issues promptly and professionally.,Promote and upsell products and services to drive branch revenue growth.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Marketing, or a related field.,Minimum of 1-2 years of experience in a customer service or sales role, preferably in the fintech or digital payment industry.,Strong leadership and management skills with the ability to motivate and inspire a team.,Excellent communication and interpersonal skills.,Proficiency in English, both written and spoken.,Familiarity with digital payment systems and technologies.,Ability to work under pressure and meet tight deadlines.,Strong analytical and problem-solving skills.

🛠️ Keahlian

Customer service managementTeam leadership and trainingSales and marketingInventory managementDigital payment systemsData analysis and reporting
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