E-Commerce Operations Administrator - Dreame Technology

Join Dreame Technology as an E-Commerce Operations Administrator and play a pivotal role in managing our official store on Tokopedia. This position is ideal for detail-oriented professionals passionate about driving operational excellence and maximizing sales performance. Based in Jakarta Barat, you'll be part of a dynamic team that ensures seamless e-commerce operations, from inventory management to customer service.

As an E-Commerce Operations Administrator, you'll handle daily tasks such as monitoring sales performance, managing inventory levels, and ensuring timely order fulfillment. You'll work closely with our sales and marketing teams to optimize our store's performance on Tokopedia. This role offers a unique opportunity to grow within a rapidly expanding company that values innovation and operational efficiency.

📋 Tanggung Jawab Pekerjaan

• Monitor and analyze sales performance on Tokopedia to identify trends and opportunities for growth.
• Manage inventory levels to ensure optimal stock availability and minimize overstock or stockouts.
• Process and fulfill customer orders accurately and efficiently, ensuring timely delivery.
• Collaborate with the sales and marketing teams to develop and implement promotional strategies.
• Provide excellent customer service by addressing customer inquiries and resolving issues promptly.
• Utilize tools such as Google Analytics and Tokopedia's built-in analytics to track performance metrics.
• Stay updated with industry trends and best practices in e-commerce operations.
• Participate in team meetings and contribute to continuous improvement initiatives.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Minimum 2 years of experience in e-commerce operations or a similar role.
• Proficient in using e-commerce platforms such as Tokopedia, Shopee, or Lazada.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams.
• Detail-oriented with a keen eye for accuracy in order processing and inventory management.
• Familiarity with Google Analytics or other web analytics tools is a plus.
• Ability to work in a fast-paced environment and meet tight deadlines.

🛠️ Keahlian

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